Q & T Jewelry goes to great length to make all of our clients feel welcome and at home. We are dedicated to offering you first-rate service in a comfortable, no-pressure sales environment.
Risk-Free Shopping
To offer ease of mind to our guests, nearly every purchase is backed by a 30-day money-back guarantee—not a store credit—on the purchase of a diamond. If, within 100 days of your purchase, you find a lower price on a diamond with the same quality and specifications somewhere else in the U.S. that has been certified by the same laboratory that certified your diamond, Q & T Jewelry will match that price. We instituted these warranties to ensure that you get your dream diamond at the lowest price in the country.
Unbeatable Lifetime Upgrade
Q & T Jewelry’s lifetime upgrade offer allows clients to trade in their original engagement diamond, solitaire diamond pendant, or diamond studs for the same item of a different size, quality, or shape. Think of it as a diamond savings account—you can visit us as often as you wish to trade in your original diamond and will only be asked to pay the difference between the old and the new. In other words, you get 100% of the cost of your previous purchase credited toward your new purchase.
Warranty
All jewelry is backed by a one-year warranty. This warranty does not apply to items that have experienced wear and tear.
Return Policy
Any piece of jewelry can be returned within 30 days with a receipt if the item is in its original condition. Refund requests may be denied if the item has been used or has a broken or missing tag. Special order items and custom-made items are nonrefundable.
Complimentary Services After the Sale
Q & T Jewelry delivers the highest level of customer service, beginning with your first visit and continuing until long after the sale has been finalized. We offer unrivaled complimentary services, including maintenance, cleaning, sizing, appraisal for insurance purposes, and lifetime upgrades on engagement diamonds, solitaire diamond pendants, and diamond studs.
Financing Options
Q & T Jewelry offers no-interest financing options for approved customers. Ask your diamond expert about interest-free financing options available to help you pay for your diamond.